SolutionsGovernment AI
GovernmentVision 2030

Government & Public Sector AI

Secure, sovereign AI for smarter government.

Mwzn's Government AI solution delivers AI-powered automation, intelligent document processing, and citizen-facing virtual assistants — all within compliant, air-gapped or sovereign cloud environments. Built for Vision 2030 and aligned with Saudi NDMO data governance frameworks.

Challenges we solve

  • Manual, paper-based citizen services creating backlogs
  • Fragmented inter-ministry data siloes
  • Strict data sovereignty and compliance requirements
  • Lack of Arabic-language AI capabilities

40%

Faster service delivery

80%

Document processing automated

99.99%

Sovereign uptime SLA

<3 mo

Deployment timeline

Capabilities

What's included in this solution

Intelligent Document Processing

AI-powered OCR and NLP that reads, classifies, and routes Arabic and English government documents with 98%+ accuracy.

Arabic Citizen Virtual Assistant

Conversational AI chatbot trained on government services, regulations, and FAQs — available 24/7 across web, app, and WhatsApp.

Sovereign Data Compliance

Fully air-gapped or sovereign cloud deployment with NDMO, NCA, and ISO 27001 compliance built in from day one.

Inter-Ministry Data Integration

Secure APIs and data pipelines that connect ministries while enforcing role-based access and full audit trails.

Policy Intelligence Dashboard

Real-time dashboards for decision makers showing service delivery KPIs, citizen satisfaction, and operational bottlenecks.

Automated Workflow Engine

No-code AI workflow builder that automates approvals, escalations, and inter-department hand-offs without custom code.

Our Approach

How we deliver this solution

Proven Results

What you can expect

Faster permit processing

Citizen Service Speed

Automated document intake and AI routing cuts permit and license processing times from weeks to days.

80%

Cost reduction

Operational Cost Savings

AI-driven automation eliminates manual data entry across high-volume citizen transactions.

94%

Citizen satisfaction

Citizen Satisfaction Score

24/7 Arabic AI assistants resolve 80% of citizen inquiries without human handoff.

Case Study

Real results, real organizations

GovernmentNational Digital Transformation Agency

The Challenge

Over 1.2M annual citizen permit applications processed manually across 14 departments, causing 3–6 week average resolution times.

The Result

AI-powered document processing and intelligent routing reduced average resolution to 4 business days and cut manual review staff by 60%.

87%

Processing time reduction

Everything included

Full capability list

Arabic NLP & OCR (Modern Standard Arabic + dialects)
Sovereign cloud & air-gapped deployment
NDMO & NCA compliance built-in
Multi-channel citizen interfaces (web, app, WhatsApp)
Real-time audit logs & transparency reporting
Inter-ministry secure API gateway
Staff training & change management
24/7 Arabic AI citizen assistant

Ready to deploy Government AI?

Our team will assess your current state, design a tailored implementation plan, and deliver measurable results within your timeline.